Multiple Choice
Which of the following is NOT one of the principles commonly found in companies that have successfully embraced the total quality management (TQM) philosophy?
A) Building an organizational commitment to quality
B) Enhancing the philosophy that mistakes, defects, and poor-quality materials are not acceptable
C) Allowing more time for supervisors to work with employees
D) Training employees in appropriate skills for the job
E) Defining work standards only in terms of numbers or quotas
Correct Answer:
Verified
Correct Answer:
Verified
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