Multiple Choice
When Rollie's Car Wash began to lose business to rivals, Rollie read publications for car-wash owners to learn the best practices in the industry. Then he implemented the best practices. Rollie is using which of the following to improve his car wash?
A) Specialized assets
B) Benchmarking
C) The VRIO framework
D) Organizational inertia
E) Intellectual property
Correct Answer:

Verified
Correct Answer:
Verified
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