Multiple Choice
The nurse manager on the obstetrical unit is adopting Total Quality Management (TQM) . Which characteristics are associated with TQM? Note: Credit will be given only if all correct choices and not incorrect choices are selected. Select all that apply.
A) Boundaryless collaboration
B) Involve the total organization
C) Focus on client
D) Identify key processes
E) Use quality tools and statistics for measurement
Correct Answer:
Verified
Correct Answer:
Verified
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