The Staff Is Transitioning to a Major Change in the Provision

Multiple Choice

The staff is transitioning to a major change in the provision of nursing care in a large hospital. Which behaviors should the nurse manager watch for that would indicate possible problems? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

A) Nurses are discussing the change at breaks and meals.
B) Nurses are doing both the old work and the new work.
C) A nurse says, "I guess everything we've done for years is wrong."
D) The provision of care with the new system takes longer than expected.
E) Nurses are doing parts of the old procedure and parts of the new procedure.