The Emergency Department (ED) Has Seen an Increase in Violent

Multiple Choice

The emergency department (ED) has seen an increase in violent behavior over the past year. The manager has voiced concerns to the chief nurse officer (CNO) regarding the safety of the ED staff. What should be done as a first step in addressing this issue?

A) The manager should consult with local law enforcement.
B) The CNO should review the management of violent incidents procedure policy.
C) The CNO should discuss the matter with hospital security.
D) The CNO should have the manager discuss the matter with the ED staff.