A Healthcare Organization Is Using the Quality Concepts of Lean

Multiple Choice

A healthcare organization is using the quality concepts of lean thinking and decentralization as part of their redesign efforts. Which initiatives would this organization undertake? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

A) Any changes to processes in the facility will be approved at the vice-president level.
B) Nurses who have made more than five medication errors in the last 12 months will be terminated.
C) Outcome data will be analyzed to identify successful interventions.
D) The primary focus will be on a few major initiatives.
E) Previous quality improvement efforts may or may not be discarded.