The Supervisor Is Teaching Managers About the Use of Critical

Multiple Choice

The supervisor is teaching managers about the use of critical incidents as part of the evaluation process. What information should the supervisor share? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

A) "Our primary focus for using these notes is to find out who is doing a poor job."
B) "Using these notes will help you identify little problems before they become big problems."
C) "You can expect some negative reactions from staff."
D) "It is okay to tell your staff that you cannot remember all the details of each encounter for evaluation and the notes will help."
E) "Having these notes will help you feel more confident in your evaluation of staff."