The Unit Has Open Shifts Even After Staff Members Have

Multiple Choice

The unit has open shifts even after staff members have signed up for overtime. The chief nurse officer (CNO) does not want to hire agency nurses to cover these shifts. The nurse manager does not understand why the CNO is offering staff an incentive versus hiring agency nurses. Which would be a reasonable conclusion?

A) It takes a significant amount of time to orient agency nurses.
B) The agency nurses are costly.
C) There is a significant amount of documentation required for agency nurses.
D) The physicians are not comfortable with agency nurses.