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Kosmic Kan Produces Kaos,a Leading Edge Computer Game

Question 4

Multiple Choice

Kosmic Kan produces Kaos,a leading edge computer game.It is implementing a balanced scorecard to assess performance across multiple dimensions.Which is not an appropriate measure?


A) Financial: increase earnings per share by $0.12
B) Customer: add customer value
C) Learning and innovation: recruit 50 new staff from leading schools
D) Internal processes: reduce programming errors by 3%
E) None of the choices are correct

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