Which of the Following Steps Should Be Taken When Dealing

Multiple Choice

Which of the following steps should be taken when dealing with potentially violent employees?

A) Indicate the need for time to respond to the concerns voiced and then set up another time for follow-up.
B) Intimidate them and respond to them strongly so as to indirectly demonstrate a position of power.
C) Avoid notifying security personnel as this might provoke violent reactions and worsen the situation.
D) Avoid asking questions that require long answers or explanations as this might irritate them.