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    Business
  3. Study Set
    Organisational Behaviour
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    Exam 5: Emotions and Moods
  5. Question
    To Analyse Emotional Labour,we Must Divide Emotions into Two Types
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To Analyse Emotional Labour,we Must Divide Emotions into Two Types

Question 3

Question 3

Multiple Choice

To analyse emotional labour,we must divide emotions into two types: _________ and ___________.


A) emotional;deep
B) surface;felt
C) surface;deep
D) felt;displayed

Correct Answer:

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