When Trying to Resolve Conflict,the Next Step After Clarifying the Perceptions

Multiple Choice

When trying to resolve conflict,the next step after clarifying the perceptions of all parties is to:​

A) ​focus on generating options that will resolve the problem.
B) collect facts about the root causes of the problem.​
C) figure out if a misunderstanding or disagreement exists.​
D) try to see the problem from another point of view.​