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    Exam 8: Implementing Strategies: Management and Operations Issues
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    Which Approach for Managing and Resolving Conflict Involves Playing Down
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Which Approach for Managing and Resolving Conflict Involves Playing Down

Question 34

Question 34

Multiple Choice

Which approach for managing and resolving conflict involves playing down differences between conflicting parties while accentuating similarities and common interests?


A) Resistance
B) Compliance
C) Confrontation
D) Avoidance
E) Defusion

Correct Answer:

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