Which of the Following Is Not True with Respect to the Role

Multiple Choice

Which of the following is not true with respect to the role that emotions play in the workplace?

A) Emotional labour means that feelings should be stifled because they are not part of a job's required behaviour.
B) How we experience emotions is not always the same as how we show it.
C) Emotional labour creates dilemmas for employees.
D) Emotions can hinder performance.