In Anna's Organisation,all the Employees Hold a Shared Vision of Providing

Multiple Choice

In Anna's organisation,all the employees hold a shared vision of providing excellence in customer service.Employees frequently share their experiences with others to obtain feedback and to mentor new employees.They associate themselves with the organisation as a whole rather than the specific departments that they work for. Which characteristic of Anna's organisation suggests that it is a learning organisation?

A) Having a shared vision
B) Lack of departmental fragmentation
C) Open communication between employees
D) All of the above