We- Train- Em Has Hired You to Develop Training Materials

Multiple Choice

We- Train- Em has hired you to develop training materials for their seminars.Your first assignment is to write a training manual that will assist new managers in designing an appropriate structure for their part of an organisation.Included in the manual will be information about the key questions that they must answer in deciding about the best organisational structure. The degree of rules and regulations that direct employees and managers is termed:

A) departmentalisation.
B) span of control.
C) formalisation.
D) chain of command.