The Practice (Scenario) Rana Works for an Ophthalmologist's Office Where She Has Been

Multiple Choice

The Practice (Scenario)
Rana works for an ophthalmologist's office where she has been employed as a technician for approximately one year. Rana has been promoted to the position of clinic coordinator where she is responsible for ensuring operational efficiency and effectiveness by managing and training other technicians, overseeing the doctor's schedules, and coordinating activities between the scheduling desk, the technicians, the insurance office, and the optical shop. Upon her promotion she was given a mandate by the doctors to "clean house" in an effort to make fundamental changes to enhance productivity.
-Sherief, a technician, was particularly concerned about the changes. He had spent a number of years ingratiating himself with one of the doctors and, because of it, he had earned special privileges, such as taking extended lunches with his family. Sherief's resistance to change came from his________ .

A) concern over personal loss
B) belief that Rana's changes would harm the organization
C) fear that he would be forced out of his habit
D) belief that uncertainty would increase