Multiple Choice
Which of the following statements is NOT one of Deming's 14 points for improving quality?
A) Create constancy of purpose toward improvement of product and service.
B) Cease dependence on inspection to achieve quality - build quality into the product.
C) Institute a vigorous program of education and self-improvement.
D) Focus the job tasks of workers by instituting barriers between departments.
Correct Answer:

Verified
Correct Answer:
Verified
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