Multiple Choice
Which one of the following statements about TQM is FALSE?
A) Quality is a responsibility to be shared by the entire organization, especially the workers who actually make the product or service.
B) TQM programs generally result in an increase in quality inspectors so that no defects are passed along to the customer.
C) In TQM, everyone in the organization must share the view that quality is an end in itself.
D) In TQM, quality consistency has a higher priority than the level of output.
Correct Answer:

Verified
Correct Answer:
Verified
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