Multiple Choice
Quality function deployment (QFD) is a key to improving quality through TQM because
A) it is a method to optimally locate inspection stations in a manufacturing plant.
B) it strategically positions the quality function in an organization chart.
C) it advocates functional silos for greater efficiency.
D) it is a means of translating customer requirements into the appropriate technical requirements of a product or service.
Correct Answer:

Verified
Correct Answer:
Verified
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