A Telephone Customer Service Center Has Experienced Several Problems Use This Data to Build a Pareto Chart to Help

Essay

A telephone customer service center has experienced several problems.They have begun to analyze the data from customer complaints.Their first step was to construct the table below.
$$\begin{array} { l c } \ { \text { Problem Type } } & \text { Total } \\\hline \text { Person not available } & 5 \\\text { Incorrect information given } & 12 \\ \text { Phone line busy } & 7 \\\text { Long delay } & 39 \\\text { Phone tree confusing } & 20 \\\text { People friendly } & 17\end{array}$$
Use this data to build a Pareto chart to help identify the "vital few" problems.