Multiple Choice
INSTRUCTIONS for questions 114-119: Match the type of disconfirming response with its behavioral description.
-You see Denise smile at you, but you walk past without smiling back.
A) impervious
B) tangential
C) personalized complaining
D) impersonal
E) irrelevant
Correct Answer:
Verified
Correct Answer:
Verified
Q23: Gibb's categories provide a useful way for
Q24: "I know that isn't going to work
Q25: INSTRUCTIONS for questions 109-113: Match each statement
Q26: INSTRUCTIONS for questions 120-138: Match the following
Q27: Others may interpret your lack of interaction
Q29: INSTRUCTIONS for questions 120-138: Match the following
Q30: Agreeing with a critic's perception of your
Q31: Which of the following is an accurate
Q33: Aggressiveness can only occur in face-to-face situations.
Q51: Being ignored is less disconfirming than being