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INSTRUCTIONS for Questions 114-119: Match the Type of Disconfirming Response

Question 21

Multiple Choice

INSTRUCTIONS for questions 114-119: Match the type of disconfirming response with its behavioral description.
-Omar asks how your roommate is feeling; you tell him about your own health.


A) impervious
B) tangential
C) personalized complaining
D) impersonal
E) irrelevant

Correct Answer:

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