Suppose a Heath Care Provider Wants to Ensure That Its

Multiple Choice

Suppose a heath care provider wants to ensure that its family doctors are offering patients referrals to specialists when appropriate. Offering referrals makes the doctors' work longer as they need to complete considerable paper work. Because the managers of the health care provider cannot monitor doctors during patient visits, the managers require that each doctor refers at least 40 percent of their patients to a specialist each month or face a fine. If less than 40 percent of the patients actually need a referral to a specialist, this policy will result in all of the following occurring except which one?

A) Doctors' time will be wasted completing unnecessary paper work.
B) The doctor turnover rate at this health care provider should decrease.
C) Patients who need to see a specialist and might not have otherwise received a referral are now likely to receive a referral.
D) Patients who do not need to see a specialist will be referred to one.