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The CEO of Star Group Is Implementing Changes to the Company

Question 117

Multiple Choice

The CEO of Star Group is implementing changes to the company that will be difficult for the employees. The best approach to managing resistance to change would be to ________ the staff about the upcoming changes, before they occur, and to ________ the nature of the change and its logic.


A) learn from; harmonize
B) educate; minimize
C) educate; communicate
D) vaguely communicate to; not mention
E) freeze; refreeze

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