"It's Been Two Days Since I Sent the E-Mail, and I

Multiple Choice

"It's been two days since I sent the e-mail, and I still haven't heard back from the client. I just don't know how he feels about the bad news I had to deliver," said Justin. His boss replied, "Why don't you call him? You know that a disadvantage of written communication is that

A) the receiver can pick up on subtle nonverbal cues conveyed by the sender."
B) the sender lacks immediate feedback."
C) it engenders trust among users."
D) it always reliably transmits sensitive or private information."
E) it fails to leave a permanent record of communication."