Sandra Tried to Explain the Problem She Was Having, but Her

Multiple Choice

Sandra tried to explain the problem she was having, but her manager, Tabitha, kept interrupting her. Finally, in frustration, Sandra returned to her workstation, even though Tabitha never did grasp the key points that Sandra was attempting to communicate. This lack of communication is an example of

A) perceptual bias.
B) decoding problems.
C) intrapersonal communication.
D) groupthink.
E) stereotyping.