Multiple Choice
One of W. Edwards Deming's "14 points" of quality is to
A) strive for short-term improvement rather than long-term profit.
B) ensure compliance by inducing fear among those who deviate from process.
C) allow autonomy and spontaneity.
D) use numerical quotas regularly.
E) rely on mass inspection to ensure quality.
Correct Answer:
Verified
Correct Answer:
Verified
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