Julius Holt, Manager of Operations at SigmaScan Industries, Has Decided

Multiple Choice

Julius Holt, manager of operations at SigmaScan Industries, has decided to change careers. For years, SigmaScan has been a market leader in manufacturing DVD players, but sales-and Julius's advancement opportunities-have been declining for years. He told his wife, "Recent ________ have allowed smartphones and streaming to emerge as substitutes for DVD players. That's reality, and I need to face it."

A) barriers to entry
B) smoothing strategies
C) benchmarking trends
D) buffering strategies
E) technological advances