Solved

Lexus Works to Keep Customers Happy After Each Sale,aiming to Delight

Question 54

Multiple Choice

Lexus works to keep customers happy after each sale,aiming to delight the customer in order to gain a customer for life.In this pursuit,Lexus is focused on which step of the buyer decision process?


A) need recognition
B) information search
C) evaluation of alternatives
D) purchase decision
E) postpurchase evaluation

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions