Gillian Is Sitting in a Crowded Coffee Shop When She

Multiple Choice

Gillian is sitting in a crowded coffee shop when she hears the squeal of brakes and the crash of metal-on-metal. She looks around and notices that all the other customers remain engrossed in their conversations. Because these cool and calm responses __________, Gillian will be __________.

A) provide normative cues; more likely to go outside to help
B) increase pluralistic ignorance; less likely to assume it's an emergency situation
C) decrease evaluation apprehension; more likely to go outside to help
D) reduce Gillian's sense of personal responsibility; less likely to go outside to help