An Important Part of the Customer Service Responsibilities of a Cable

Multiple Choice

An important part of the customer service responsibilities of a cable company is the speed with which service troubles can be repaired. Historically, the data show that the likelihood is .75 that troubles in a residential service can be repaired on the same day. For the first five troubles reported on a given day, what is the probability that fewer than two troubles will be repaired on the same day?

A) .6328
B) .0879
C) .0156
D) .1035