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An Important Part of the Customer Service Responsibilities of a Cable

Question 27

Multiple Choice

An important part of the customer service responsibilities of a cable company is the speed with which service troubles can be repaired. Historically, the data show that the likelihood is .75 that troubles in a residential service can be repaired on the same day. For the first five troubles reported on a given day, find the mean number of troubles repaired on the same day.


A) 3.75
B) .94
C) 1.94
D) 2.50

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