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  2. Topic
    Business
  3. Study Set
    Market Based Management
  4. Exam
    Exam 7: Product Positioning, branding, and Product Line Strategies
  5. Question
    Within the Dimensions of Service Quality,which of the Following Is
Solved

Within the Dimensions of Service Quality,which of the Following Is

Question 2

Question 2

Multiple Choice

Within the dimensions of service quality,which of the following is a "quality enhancer"?


A) service reliability
B) performance
C) customer empathy
D) appearance
E) reputation

Correct Answer:

verifed

Verified

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