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Aster Technologies Inc

Question 32

Multiple Choice

Aster Technologies Inc. ,a firm that sells inventory management software,has labor savings of 20% (0.33) ,a product warranty of five years (0.42) ,a competitive price (1.0) ,and no customer callbacks (0.83) .Calculate its customer value index (CVI) .


A) -0.26
B) 0.26
C) 0.92
D) 1.08
E) 2.58

Correct Answer:

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