Multiple Choice
Match each term with its definition.
-Promotes and protects the rights of patients
A) patient advocate
B) performance goals
C) cultural competencies
D) evaluation form
E) assertive communication
F) office manager
G) aggressive communication
H) managing provider
I) reflective communication
J) patient education
K) in-service training
Correct Answer:

Verified
Correct Answer:
Verified
Q2: An effective communicator knows the "Do's" and
Q3: Identify the correct order of the steps
Q4: An effective communicator knows the "Do's" and
Q5: Documenting patient education:<br>A) eliminates the need for
Q6: Identify the correct order of the steps
Q8: Match the example of diversity with the
Q9: Identify the correct order of the basic
Q10: Match each term with its definition.<br>-When you
Q11: A bulletin board used for posting intra-office
Q12: Identify the correct order of the steps