Multiple Choice
The capacity of people to recognize their own feelings and the feelings of others,to motivate themselves,and to manage their own feelings as well as the emotions in relationships with others,is called ________.
A) emotional intelligence
B) business intelligence
C) social emotional learning
D) affective science
E) competitive intelligence
Correct Answer:

Verified
Correct Answer:
Verified
Q15: Which one of the following is a
Q16: To minimize the negative effects of the
Q17: Gestures,vocal tones,and facial expressions are forms of
Q18: Describe formal communication and explain the three
Q19: Which one of the following helps managers
Q21: Many organizations implement grievance procedures to assist
Q22: In which one of the following grapevine
Q23: Organizational communication that does not follow the
Q24: Tim is speaking to one of his
Q25: An effective listener should go easy on