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Managers Attempting to Settle a Workplace Conflict Focusing on a Solution

Question 77

Multiple Choice

Managers attempting to settle a workplace conflict focusing on a solution by listening to others' viewpoints,identifying the areas of agreement,and identifying ways all involved can benefit is using a/an ________ technique for handling the conflict.


A) compromising
B) avoiding
C) forcing
D) resolving
E) partiality

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