Multiple Choice
Which of the following is a similarity between goods and services
A) Both can be standardized for the mass market or customized to individual needs.
B) Both use physical inventory as a buffer for fluctuations in demand.
C) Both require customers to participate extensively in the creation and delivery processes.
D) Both can be protected by patents owing to their tangible nature.
Correct Answer:

Verified
Correct Answer:
Verified
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