CSFs and KPIs Are the Two Core Metrics Used Within

Multiple Choice

CSFs and KPIs are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

A) CSFs are business strategy elements whereas KPIs measure the progress of the CSFs.
B) CSFs build the business environment whereas KPIs explain how to build the CSFs.
C) KPIs are used first whereas CSFs are applied after.
D) KPIs promote employees on their performance whereas CSFs demote employees based on their performance level.