Scenario 2.1 Blockbuster Canada Was the First of Its Kind in Canada

Multiple Choice

Scenario 2.1
Blockbuster Canada was the first of its kind in Canada in the movie and games rental business and operated for more than 21 years. However, with the advent of more modern technology accessible mainly through Netflix and Rogers On Demand, Blockbuster struggled to stay relevant in a tech-savvy environment where videos and games could now be rented conveniently from the comfort of one's couch via computer or TV. Despite efforts to try to stay relevant, Blockbuster did not leverage technology that had become an important part of their consumer base's daily lives. As a result, Blockbuster was not able to fight off the competition.
-Refer to Scenario 2.1. Blockbuster's competitive environment includes which of the following?

A) its customers, HR strategy, new entrants, core capabilities
B) its environmental scanning and analysis
C) its environmental analysis, strategic planning, and HR strategy
D) its customers, rival firms, new entrants, substitutes, and suppliers