What Is a Key Difference Between a Step-Review Process of Dealing

Multiple Choice

What is a key difference between a step-review process of dealing with employee complaints in nonunionized workplaces versus a grievance procedure in a collective bargaining agreement?

A) A step-review process allows for better outcomes for both sides.
B) Step-reviews do not provide for a neutral third party as a judge of last resort.
C) A grievance procedure generally allows for a legal strike by employees.
D) Step-reviews lead to less workplace conflict.