Multiple Choice
When employees make "personal commitments" in the appreciative inquiry process, what does this mean?
A) describing how they will make ethics a bigger part of their work
B) listing better or different behaviors they will implement to improve customer service
C) listing bad habits or actions they will do less of to improve customer service
D) pledges for increasing time spent with customers
Correct Answer:
Verified
Correct Answer:
Verified
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