The Two Sides Reach an Impasse,with the Union Demanding More

Multiple Choice

The two sides reach an impasse,with the union demanding more expensive safety measures than management feels are necessary.If the two sides opt for arbitration as the next step,which of the following should both sides take care to do?

A) Gain popular support for their position through carefully chosen media exposure.
B) Hide from the other side any information that weakens their position.
C) Stick to their positions as strongly as possible, hoping that the arbitrator will favor that side.
D) Do everything possible to draw out the arbitration process as long as possible.
E) Prepare to present the case for their solution as if they were about to argue the case before a judge and jury.