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  3. Study Set
    Consumer Behavior Study Set 2
  4. Exam
    Exam 1: Consumer Behavior: Information-Driven Consumer Behavior
  5. Question
    In Terms of Expectations, When Is a Customer Not Satisfied
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In Terms of Expectations, When Is a Customer Not Satisfied

Question 12

Question 12

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In terms of expectations, when is a customer not satisfied, satisfied, and delighted?

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A customer is satisfied when the expecta...

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