Multiple Choice
At Personal Touch,Inc. ,there is total focus on providing care and satisfaction to each customer.In the 'major-clients division',each manager is assigned three employees to supervise.In the 'product-assembly division' each manager supervises about 15 employees.The major-clients' division managers can be described as having _______ and the product assembly managers,_______.
A) a narrow span of control;a wide span of control
B) tall formalization;flat formalization
C) narrow centralization;tall centralization
D) a wide span of control;a narrow span of control
E) flat formalization;tall formalization
Correct Answer:
Verified
Correct Answer:
Verified
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