Solved

Non-Financial Measures Include:
I $\text {Cost variarices}$ II $\text {Defect rates}$

Question 53

Multiple Choice

Non-financial measures include:
I $\text {Cost variarices}$
II $\text {Defect rates}$
III $\text {Customer satisfaction surveys}$

A) II and III only
B) I and III only
C) I and II only
D) I, II, and III

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