Multiple Choice
Which of the measures below would be most likely to be found in the customer perspective of the balanced scorecard?
A) Training days per employee
B) Residual income
C) Change in market share
D) Percent capacity utilisation
Correct Answer:
Verified
Correct Answer:
Verified
Q13: Which of the following are inputs to
Q14: The balanced scorecard's perspectives:<br>A) Are not linked
Q15: Which of the following is a synonym
Q16: The first step in implementing a balanced
Q17: Balanced scorecards, when properly implemented, can guide
Q19: The steps for implementing a balanced scorecard:<br>A)
Q20: The measures in a balanced scorecard are
Q21: Which of the following statements is
Q22: Managers have traditionally relied on which of
Q23: Balanced scorecards can improve communication and consensus