Multiple Choice
________ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used.
A) Balanced scorecard
B) Vision
C) Mission
D) Code of conduct
Correct Answer:

Verified
Correct Answer:
Verified
Q6: Emphasis on the creation of intellectual capital
Q7: Companies should generally avoid involving unions in
Q8: Skill-based pay systems determine employees' pay on
Q9: Which of the following is not an
Q10: Uniqueness refers to<br>A) employee potential to improve
Q12: Development of an organizational culture that values
Q13: It has been estimated that about one-quarter
Q14: In highly integrated businesses, training is likely
Q15: Which of the following is not one
Q16: Tacit knowledge is easy to imitate.