When Asking Further Questions to Add Detail to Your Customer

Multiple Choice

When asking further questions to add detail to your customer journey map,which of the following might you discover by learning more about the "tasks" factor?

A) The customer wants to understand more about the product before purchasing.
B) The customer wants to get the product to fix a specific problem.
C) The customer is feeling trepidation at spending money on the problem.
D) The customer was disappointed not to find the product offered online.